Shipping

Shipping Information for United Kingdom (UK)

Balance-8 is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All Balance-8 orders are shipped directly from our US fulfillment centers, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.

Delivering More Value!

FREE Shipping on orders over £30.00.

Limited Time Only.

GB United Kingdom (UK)

Available shipping methods

Delivery/Shipping - Free delivery on orders over £30*

We provide free delivery on orders over £30 with Standard Delivery ‘Global Air’. Some carrier and product exclusions may apply. We also offer alternative carriers - DHL Express and FedEx.

Standard Delivery - Global Air - £3.99 shipping for orders below £30

VAT & Customs Duties

All orders imported to the UK from overseas are subject to VAT, which Balance-8 includes in our pricing. This is paid directly to HMRC.

Balance-8 intends to cover all VAT and duties for customer orders to the UK. Very occasionally, customs fees may unintentionally be applied. If this happens, please contact customer service.

Order limit/value caps may be in place for some couriers to support VAT and duties clearance.

Timing

We endeavour to deliver to you as fast as possible. Our products are air-freighted directly to you from our temperature-controlled, GMP/IOSS certified warehouses in the USA. Timelines are estimated at checkout.

On occasion, some orders may be subject to longer transit times due to air freight delays, customs clearance, or any other unforeseen complications outside of Balance-8's control.

Courier Information

Global Air: All duties, taxes, and import fees are pre-collected at checkout to expedite customs clearance; no further customer payments are required upon delivery.
DHL Express: All duties, taxes, and import fees are pre-collected at checkout to expedite the customs clearance process; no further customer payments are required upon delivery.
FedEx: For shipping-related inquiries, please contact FedEx's call center at 03456 07 08 09.

Restrictions

At Balance-8, we respect the rules and regulations of each government and do our best to block prohibited products from our site. However, the regulations can change frequently, and therefore we strongly recommend customers conduct due diligence to ensure the products you are importing are permitted in your country. See also Balance-8’s Terms of Use.